Kimaita, Jane Naitore, Hellen Kabue, Phares Ochola, and Stephen Ntuara Kiriinya. 2023. “Effect of Service Quality Dimensions on Students’ Satisfaction in Selected Chartered Universities in Kenya: A Multinomial Regression Application”. Innovare Journal of Education 11 (5):27-32. https://doi.org/10.22159/ijoe.2023v11i5.49140.